Airports Systems Division

A collaborative effort of several hundred technicians, coupled with over thirty years of experience in the industry, has enabled SATCO, through its Airports Systems Division (ASD), to become a premier provider of airports support services in the region.

 

SATCO’s services include:

 

Passenger Boarding Bridge (PBB)

  • Design and provision through SATCO’s alignment with CIMC-Tianda (a world leader in design and supply of PBBs)
  • Supply, installation, operation and maintenance

Pre-Conditioned Air (PCA) and Hose Retrievers (HR)

  • Design and provision through SATCO’s alignment with ITWGSE (a world leader in design and manufacturing of GSE)
  • Stand alone, mobile units and bridge mounted units with Air Hose Retrievers as well as Pop-up Pits
  • Design, Supply, Installation, Operation and Maintenance

400Hz Ground Power Unit (GPU)

  • Design and provision through SATCO’s alignment with ITWGSE (a world leader in design and manufacturing of GSE)
  • Stand alone, mobile units and bridge mounted Power Coilers as well as Pop-up Pits
  • Design, Supply, Installation, Operation and Maintenance

Advance Video Docking Guidance Systems and Apron Management System

  • Design, supply, installation, operation and maintenance

Airfield Lighting and Airside Signage

  • Design, supply, installation, operation and maintenance

Baggage Handling Systems (BHS) and Screening Systems

  • Check-in Counters, including CUTE and FIDS
  • Conveyors, Carousels, including SCADA, RFID and BRS
  • Self-Bag Drop and Self-Check-in kiosk
  • Design and provision through SATCO’s alignment with DIMARK (a European leader in design and manufacturing of BHS)
  • Supply, Installation, Operation and Maintenance

Air Cargo Handling Systems and Automated Storages Systems

  • Design and provision through SATCO’s alignment with CIMC-Tianda
  • Supply, installation, operation and maintenance

 

 

Preceding Projects:

  • In the early 80s, SATCO’s ASD, along with SIETAM, supplied and installed all BHSs at King Khaled International Airport (KKIA) Riyadh
  • SATCO’s ASD has completed several BHSs and turn-key projects in the following domestic airports in Saudi Arabia: Gassim, Gurayat, Turaif and Sharourah
  • SATCO’s ASD has designed, supplied & installed twenty one (21) PBBs, including three of which are serving A380 aircrafts for the Hajj Terminal Complex at King Abdulaziz International Airport (KAIA) Jeddah during 2007-2010
  • SATCO’s ASD has supplied and installed six CIMC-Tianda PBBs with six 400Hz GPUs at the new Blaise Diagne Airport, Diass in Senegal
  • SATCO’s ASD maintained thirty PBBs for over two decades at KKIA
  • SATCO’s ASD maintained all BHS structures at KKIA and has gained tremendous experience in maintaining systems that no longer have designated spare parts
  • SATCO’s ASD upgraded the inbound BHS system in terminals 1 & 2 at KKIA

 

Projects in Progress:

  • SATCO’s ASD has been operating and maintaining 21 PBBs at the Hajj Terminal Complex at KAIA since November 2007 until February 2027
  • SATCO’s ASD has been awarded a Build, Transfer and Operate (BTO) concession to replace the 32 old PBBs as well as operate and maintain the new PBBs including bridge mounted 400Hz GPUs and PCA with HR at Terminals 1, 2, 3 and TK-1 (Royal Terminal) at KKIA.
  • The period of the BTO Concession Agreement is thirteen (13) years and will end in April 2026, with the possibility of being renewed for periods of ten years.The BTO Concession Agreement started in November 2012, following a KKIA approved timeline concurrently with the normal airport operations.
  • In 2016, SATCO installed additional 17 PBBs at Terminal 5, increasing the total number of PBBs and GSE under the BTO Concession Agreement to 43.
  • In 2018, the Advanced Visual Docking Guidance System (AVDGS) services were added to the BTO Concession Agreement, and approx. 100 AVDGS were supplied and installed in all KKIA contact and remote stands; increasing the total number of AVDGS under BTO Concession Agreement to 120.
  • SATCO’s ASD was awarded, in May 2017, a new 20 years “Build, Operate & Transfer” (BOT) Concession in ARAR, TABUK & ABHA airports which include the Design, Supply, Operation and Maintenance of 20 PBBs, including bridge mounted 400Hz GPUs, PCA with HR and AVDGS
  • The BOT Concession Agreement started in August 2017, in both TABUK & ARAR, where SATCO has supplied and is operating 7 PBBs and related GPUs, PCA with HR and AVGDS following a GACA approved timeline concurrently with the normal airports operations.
  • SATCO’s ASD was awarded, in 2019, the design and installation of the Baggage Handling System and associated Civil & MEP Works in Terminals 3 & 4 of KKIA through SATCO’s alignment with Siemens.
  • SATCO’s ASD was awarded, in 2021, the Design, Supply, Installation, Operation and Maintenance of 22 PBBs, including bridge mounted 400Hz GPUs, PCA with HR and AVDGS in Terminals 3 & 4 of KKIA.
  • SATCO’s ASD was awarded, in 2022, the Design, Supply, Installation, Operation and Maintenance of 18 PBBs, including bridge mounted 400Hz GPUs, PCA with HR and AVDGS in GIZAN, JOUF & BAHA new Airports projects

Construction Division

Since 1975, SATCO has been supplying general contracting and construction services to the industry. The company’s first construction project, building prefabricated schools in Hofuf, was completed just one year after its inception.

 

In 2009, SATCO completed the construction of Qatalum Village in Qatar to provide services and accommodations for 10,000 residents ranging from unskilled workers to executive staff. Qatar Aluminum (Qatalum) is a Joint Venture between Qatar Petroleum and Hydro Aluminum of Norway. The project site has an area of 480,000 m2.

 

On February 25th 2012, SATCO was awarded with a housing project in Taima. The client for this project is the Ministry of Housing and SATCO’s scope is to construct 776 new villas in Taima, 265 km southeast of Tabuk, at a cost surpassing $106 million. The project will cover an area of 641,300 m2.

 

 

During the month of October 2022, SATCO were awarded two projects to Design and Build Construction Villages in Neom. The first village will accommodate 2,151 residents and the second village will accommodate 10,000 residents. The scope for the construction villages in NEOM includes but is not limited to the design and construction of the following:

  • Structure concrete and steel work.
  • Topographic, Geotechnical, and Hydrological works
  • Architectural
  • Interior Architecture
  • Mechanical works (HVAC, Fire, Plumbing, etc.)
  • Electrical works
  • Lighting internal and external works
  • ICT, ELV & Security Systems
  • Landscape & Automatic Irrigation System
  • Building skin
  • Furnishing of Furniture, Soft Packs, and Appliance units
  • Infrastructure works

 

 

SATCO’s contracting activities consist of the following:

 

General construction: prefabricated buildings, warehouses, commissary, training centers and workshops, chiller buildings, housing, mosques and administrative buildings as well as offices.

 

Special construction: sewage collection and wastewater treatment plants, airport baggage conveying systems and buildings for the automated control of utilities.

 

Due to the high demand for specialized construction services, SATCO adapted and expanded its portfolio to offer more specific solutions. Also, SATCO’s collaborative partnership with foreign firms has enabled SATCO to develop its knowledge, acquire new skills, gain innovative techniques and maintain its steadfast growth.

Industrial Support Services Division

Industrial Support Services Department (ISSD) areas of expertise are the following:

  • Facilities Management / Operations and Maintenance
  • Catering and Total Life Support
  • Landscaping and Irrigation
  • Environmental and Waste Management

 

Facilities Management / Operations & Maintenance

SATCO’s first Operations and Maintenance project dates as far back as 1982, with a contract value exceeding $23 million. The owner for this project was the Royal Commission for Jubail and Yanbu – Directorate General for Jubail Projects; whom till today, remains as one of SATCO’s major clientele.

 

For nearly forty years, SATCO has been covering four types of structures:

 

  • Residential
  • Commercial
  • Industrial
  • Institutional buildings

 

Within these structures, the facilities, such as, building interior, elevators, escalators, electrical controls, generators, UPS, HVAC, chillers, swimming pools as well as other water features, recreation halls and other utilities are covered.

 

SATCO also maintains civil as well as structural elements, architectural systems, power supply and distribution systems, lighting systems, mechanical and plumbing systems, emergency warning systems, building management systems, telephone and telecom systems,  fire suppression, protection and detection systems, security and access control systems and parking as well as traffic control systems.

 

SATCO has the highest level of classification in Operations and Maintenance per the Ministry of Municipal and Rural Affairs and Housing (MOMRAH) in Saudi Arabia.  As a result of continuous efforts and developments in this field, SATCO added Facilities Management services to its list of offerings by implementing an integrated process to optimize service levels in all aspects and built durable foundations for modern environments.

 

SATCO’s Facilities Management services are driven by strategic plans starting from the design phase, to the construction phase, to the operations phase and ending by customer satisfaction measurements as well as gauging customer feedback.

 

 

 

 

SATCO Facilities Management services are defined as client relationships based on mutual understandings of the service level agreements to convey the true value of facilities management and add a competitive edge to its business.  The team is permanently delivering high professionalism to overcome any challenges in the operations as well as overlook any microscopic issues.

 

Range of Services

 

  • Contracts management , planning and budget controls for FM services
  • Implementation, operations and maintenance of CMMS, CCMS, BMS and CAFM systems
  • Work and document control services
  • Service / help desk operations and management
  • Managing agent / fit out management services
  • Materials control, warehouse and supply chain management services
  • Management and implementation of HSE and QA / QC systems
  • Facilities repair and maintenance (MEP, civil, structural and architectural)
  • Building systems upgrade, rehabilitation and modification works
  • Energy generation and distribution
  • Landscaping, irrigation, horticultural and pest control services
  • Solid and liquid waste management services
  • Housekeeping and janitorial services
  • Catering and total life support services
  • Parking management
  • Security services

 

SATCO has built a solid foundation and well known reputation over the last forty years, which, as a result, created wide references within the region. Therefore, in early 2009, SATCO was invited by Ma’aden Infrastructure Company (MIC), to participate in a tender to provide Facilities Management services in the mineral industrial city known as Ras Al Khair (RAK).

 

In May 2010, SATCO started the provision of integrated facilities management services for Phase I of Ma’aden Housing Village, constructed on land area of approximately 200,000 m2 to serve 500 residents.  Two years later, in June 2012, Phase II of the Housing Village contract was awarded to SATCO with a total capacity of 2,500 residents and designed on land area of approximately 1,000,000 m2 to showcase a modern life style with all required facilities for village residents working for the Ma’aden industrial plants.

 

This massive mission was entrusted to SATCO for a period just shy of a decade with a total accumulated contract value exceeding $80 million.  In terms of Facilities Management at RAK, SATCO managed the equivalent floor space of more than sixty average sized cricket fields.

 

In September 2019, SATCO signed a contract with Neom Company to Build, Own and Operate (BOO) a Construction Village in Neom for 10,000 residents.  Construction works will include several types of accommodation units, indoor as well as outdoor recreational facilities, dining halls, kitchens, laundry facilities and emergency medical facilities to support 10,000 residents.  The Construction Village will be equipped with fully digitalized fire alarm system and firefighting system, RO system, potable water network, sewage plant, irrigation water system as well as extensive landscaping areas.  Upon completion of the Construction Village, SATCO will provide an extensive list of services including facility management (FM), catering, laundry, housekeeping, cleaning, security, landscaping, operations and maintenance (O&M) as well as outdoor recreational services plus more.

 

The Neom project is located in Tabuk, Saudi Arabia in the northwest region of the kingdom, extended along with Aqaba Gulf and 468 km of coastline with beaches and coral reefs, as well as mountains up to 2,500 m high, with a total area of around 26,500 sq. km.  The initiative emerged from Saudi Vision 2030, a plan that seeks to reduce Saudi Arabia’s dependence on oil, diversify its economy, and develop public service sectors.

Operations and Maintenance

SATCO upholds the utmost of its values in meeting all the sanitation and safety standards required; moreover, SATCO adheres to international standards on ecological and environmental safety.

 

SATCO’s first Operations and Maintenance project dates as far back as 1982, with a contract value exceeding $23 million. The owner for this project was the Royal Commission for Jubail and Yanbu – Directorate General for Jubail Projects; whom till today, remains as one of SATCO’s major clientele.

 

For more than forty years, SATCO has been covering four types of structures:

•    Residential
•    Commercial
•    Industrial
•    Institutional buildings

 

Within these structures, the facilities, such as, building interior, elevators, escalators, electrical controls, generators, UPS, HVAC, swimming pools, recreation halls and other utilities are covered.

 

SATCO also maintains architectural systems, supply systems, lighting systems, plumbing systems, emergency warning systems, building management systems, fire protection and detection systems, security and access control systems and parking as well as traffic control systems.

Catering & Total Life Support

SATCO’s catering and total life support services began in the late 1970s through delivering its services to various manual labor camps in the Industrial Cities of Jubail and Yanbu. Soon after, word got out and projects flowed-in briskly from many other sectors. Today, SATCO is fully capable of handling large-scale catering and total life support service requirements with wide-ranging standards in the industrial, commercial, hospitality and institutional sectors.

 

In 1979, SATCO through its subsidiary Arabian Catering and Maintenance Co. (ARCAM) started maintaining family compounds and residences of expatriates in the Kingdom’s Eastern Province. ARCAM later was absorbed by SATCO and eventually these services expanded into total life support services for Royal Commission Manual Camps in Jubail as well as Yanbu, ARAMCO Abu Ali Land Camp, ARAMCO ACC-Berri Camp, Eastern Petrochemical Company (SHARQ), Al Jubail Petrochemical Company (Kemya), SABIC and various other private institutions in Saudi Arabia.

 

SATCO’s catering and total life support services capability was exemplified during the liberation of Kuwait in 1991 and the first Gulf War. SATCO takes great pride in its contribution to providing catering services to nearly 10,000 members of the Coalition Forces in the Kingdom, during the massive mobilization to liberate Kuwait. After the successful liberation of Kuwait, SATCO again promptly answered the call of the Coalition Forces to serve hot meals to nearly 6,000 troops in Kuwait based at Camp Doha as well to members of the Corps of Engineers housed at the Kuwait Emergency Recovery Office (KERO) building tasked with restoring Kuwait’s utilities (power, water, and telecommunication system).

 

Since 1991 to date, SATCO has been providing catering and total life support services to its client Vinnell Arabia.  Vinnell Arabia employees are engaged in the implementation of the Saudi Arabian National Guard (SANG) Modernization Program.  SATCO’s range of services for Vinnell Arabia:

•      Catering for VIP functions and special events

•      Operating their coffee shop, restaurant, dining halls, snack bar and supermarket

•      Providing all materials, supplies, transportation as well as supervision to operate their laundry and dry

cleaning facilities

 

Since September 2012, SATCO has been operating at Al-Imam Muhammad Bin Saud Islamic University (AMSU) as one of their appointed catering concessionaire for providing catering and support services at the university cafeteria serving over 2,300 meals daily.

 

In the second quarter of 2015, SATCO was awarded the Operations Services of Guest Houses for its client, the Royal Commission of Jubail.  Services include providing catering to guests including VIPs, special functions for forthcoming events and visits as well as providing housekeeping services.

 

Activities and Capabilities:

•    Catering and Food Services

– Industrial canteens

– Executive / VIP dining

– Remote site catering

– University cafeterias

– Food courts, coffee shops and snack bars

•    Total Camp Support Services (Design, Management, Community Services, Utilities and Transportation)

•    Housekeeping, Janitorial and Laundry Services
•    Sanitation and Pest Control Services
•    Design, Provision, Operations and Maintenance of Dining and Kitchen Facilities
•    Waste Management and Disposal Services

 

SATCO’s division for catering and total life support services were established on a commitment to quality and is now one of the industry leaders in its field.

 

Industrial and Institutional Catering

 

SATCO’s activities in Industrial and Institutional Camp Catering and Life Support Services range from operating executive class cafeterias and diners to family diners and restaurants. SATCO’s reputation is built on quality service, the understanding of ethnic cuisines, the high adaptability to the client’s varied needs and maintaining the highest health and hygiene standards.

 

Hospitality Services

 

The Country Club, Dunes, was created by SATCO in 1995 to provide a recognized chain of exclusive leisure facilities across the Middle East. Dunes Club Amman, the company’s first country club, was completed just three years later. SATCO’s initial experience in leisure hospitality management has been a success, as seen by the high standards set in its first country club. The acquisition of these new skills and knowledge not only enabled SATCO to take upon itself the management of country clubs, but also to provide hospitality management for hotels and resorts across the Middle East.

Landscaping & Irrigation

Due to the arid climate found throughout the region, landscaping and irrigation has become both a serious challenge and a growing market. To SATCO’s advantage, an increasing number of towns, airports, parks and public buildings aim to create pleasant surrounding environments, whilst companies along with municipalities are seeking irrigation solutions that are both efficient and economic.

 

SATCO has the highest level of classification in Maintenance of Gardens & Parks per the Ministry of Municipal and Rural Affairs (MOMRA) in Saudi Arabia

 

In 1978, SATCO formed a joint venture with ‘Jardin de Ponteuil’ of France, to meet the demand for innovative and affordable landscaping and irrigation solutions. These ventures have been absorbed into SATCO and the company is now one of the country’s largest suppliers of landscaping and irrigation services in the region.

 

SATCO’s Landscaping and Irrigation Division covers the following services:

•    Construction of irrigation and landscaping works
•    Maintenance of indoor and outdoor landscapes
•    Operation of nurseries
•    Operations and Maintenance of Irrigation systems

 

One of the biggest projects SATCO has and is currently handling is the Operations and Maintenance of Landscaping, Irrigation and Sanitation of the Community Areas of Jubail Industrial City whose size is comparable to the size of the Kingdom of Bahrain.