As a result of continuous efforts and developments in this field, SATCO’s Integrated Facilities Management Division (IFMD) was created. SATCO implemented an integrated process to optimize service levels in all aspects and built durable foundations for modern environments of facilities management services.
IFMD is driven by strategic plans starting from the design phase, to the construction phase, to the operations phase and ending by customer satisfaction measurements as well as gauging customer feedback. Meanwhile, IFMD has been orienting its services to the residential and commercial projects of various scales; with the plan to be extended to industrial plants in the near future.
IFMD defines client relationship based on mutual understandings of the service level agreement to convey the true value of facilities management and add a competitive edge to its business. The team is permanently delivering high professionalism to overcome any challenges in the operations as well as overlook any microscopic issues.
Range of Services
• Building management systems
• Energy generation and distribution
• Civil works services
• Landscaping and pest control
• Solid and liquid waste management
• Housekeeping and janitorial services
• Catering services in remote areas
• Planning and budgeting for FM services
• Parking management
• Contracts management
• Security services
• MEP systems
• HSE systems
SATCO has built a solid foundation and well known reputation over the last forty years, which, as a result, created wide references within the region. Therefore, in early 2009, SATCO was invited to participate in the first Facilities Management tender issued by Ma’aden Infrastructure Company (MIC), along the eastern coast in the mineral industrial city known as Ras Al Khair (RAK), 100 km North of Jubail Industrial City.
In May 2010, SATCO started the provision of integrated facilities management services for Phase I of Ma’aden Housing Village, constructed on land area of approximately 200,000 m2 to serve 500 residents.
Two years later, in June 2012, Phase II of the Housing Village contract was awarded to SATCO with a total capacity of 2,500 residents and designed on land area of approximately 1,000,000 m2 to showcase a modern life style with all required facilities for village residents working for the Ma’aden industrial plants.
This massive mission was entrusted to SATCO’s IFMD with a total accumulated contract value exceeding $80 million.